Comments
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The firmware version you have posted in no longer supported. We have not seen any such issue in latest firmware as of now. Please upgrade to latest 10.2.0.8-34sv or 10.2.1.1-19sv. In case if you see the issue you can call us on our support and we can troubleshoot live.
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It should work as same way as directly. If you still facing the same issue please contact our support number and we can troubleshoot.
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AS the Kb article says there is no evidence that this vulnerability is being exploited in the wild. Also being on laters version 10.2.07 and 10.2.1.0 or above version you are safe.
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Snipping tool inside the rdp I don’t think it is supported. Snipping tool outside the rdp pc from where you took rdp should work fine. Please call us on our support number so we can have a check.
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Modern connect tunnel is form enterprise device SMA 1000 series only. The netextender is for SMB device SMA 100 series only. You can create a case and call for the disconnection issue. We can have a check.
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Please correct the nested group. You need to enter the correct nested group. Also you can call us on our support number so we can collect the logs and check the issue live.
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No you cannot filter the disabled user list. You can file an enhancement Feature request .
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SMA connect agent is supported only on Windows and MAcOS.
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This issue was seen in old firmware and not seen in any new version firmware's. From you current firmware you can upgrade to the correct latest firmware of you version to get the issue resolved. Please either upgrade to 9.0.0.11, 10.2.0.8-37sv or 10.2.1.1-19sv. You can call us on our support number if you have any queries.…
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The firmware 12.3.0 is no longer supported and is end of life. For firmware 12.4.0 there will be no more hot-fixes or any bug fixes. The legacy connect tunnel is end of life as well. Please user Modern connect tunnel and plan and upgrade with a proper upgrade path to 12.4.1 firmware + September 12.4.1 2021 HF. If any issue…
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The firmware 10.2.0.3 is no longer suported. The MacOs big sur is working on latest supported firmware perfectly fine.Upgrade to 10.2.0.8-37sv or 10.2.1.1-19sv.